Responding to citizens' complaints – Al-Sharkia Governorate
In implementation of the directives and instructions of Engineer Hazem Al-Ashmouni, Governor of Al-Sharkia, regarding the necessity of continuous and effective communication with citizens and resolving their complaints through all means, which are received through the unified government complaints system, social media, WhatsApp, and websites, in addition to field follow-up, engaging with citizens, listening to their problems, and working to resolve them.
The director of the electronic portal and the director of government complaints immediately contacted Zagazig City Council in Al-Sharkia Governorate to expedite the necessary action, remove the sign in question, and ensure the problem was resolved to protect citizens' lives.
Residents expressed their gratitude for the swift and immediate response to the problem and thanked Governor of Al-Sharqia and the relevant authorities.