|What are the procedures for setting an appointment to meet the governor؟|
A date for the interview is scheduled by the Citizens Service Office and submitting a request.
For more inquiries: 2304077
|A citizen service office has been approached, and no date has been set. Why?|
Due to the large number of requests submitted every week, priority is given to general problems and critical humanitarian cases.
| How to submit a complaint?|
|What are the procedures taken regarding the complaints submitted and the reason for the delay in the response?|
When the complaint is received, it is directed to the concerned authority and is followed up until the solution is found and the complainant is informed of it. Some complaints such as paving complaints, sanitation services and other services require their inclusion in the general budget and depend on the availability of financial credits and this may require a longer time.
| What to do when there is a security complaint?|
In the case of complaints that has a security nature or include security violations, please go to the police station to it with an official notice to be investigated.
|What should be done when there is a complaint from a court ruling or a judicial dispute?|
The judiciary is an independent entity, and the governorate has no involvement in the judiciary rulings.
| How can the governorate news and tours be followed up?|
This can be done by following the official website of the governorate: www.sharkia.gov.eg , or by following the official page of Facebook:
| What are the necessary steps to create a project?|
Send the feasibility study for the project to manage "Your Project" as it is the competent authority to facilitate these opportunities from projects.
|How to get a pension or a fixed income?|
| How to establish an investment project on the territory of the province?|